September 11, 2001: Attacks in New York and Washington

September 11, 2001 was a Tuesday. And a glorious Tuesday it was. I had walked to my job at CSIS – the Canadian Security Intelligence Service – as was my usual practice.

We are living in what is known as the post 9/11 era when it comes to terrorism.

NEW YORK/WASHINGTON — Today’s piece on terrorism is a bit of a departure from the norm. Here is what I wrote about 9/11 in the introduction to my fourth book, An End to the War on Terrorism.

September 11, 2001 was a Tuesday.  And a glorious Tuesday it was, the time between late summer and early fall in eastern Canada.  If memory serves me correctly it was sunny – blue skies and a temperature in the low teens (Celsius) in the morning.

I had walked to my job at CSIS – the Canadian Security Intelligence Service – as was my usual practice.  Thirty minutes to work, thirty minutes home, a daily routine that I had come to regard as precious since I started nine months earlier in a much different January climate.  I had come to CSIS after spending 17 and a half years at CSE – Communications Security Establishment, Canada’s signals intelligence agency – and can’t say that I missed the 45-minute-to-one-hour commute by bus to the office each day.

After my usual workout at the CSIS gym I settled into my daily tasks: checking email and seeing what had happened in Canada and internationally overnight to see what I may be asked to think or write about that day. I had come to the ‘Service’, as everyone calls CSIS around town, as a secondee, a ‘temp’ as it were although I later resigned from CSE and joined CSIS fulltime six months after that sunny September day.  During my years at CSE I had developed into a multilingual analyst with a specialization in the Middle East thanks to my proficiency in Arabic and Farsi (skills in both are now woefully rusty) and had negotiated a shift to CSIS for a change.  The Service needed a strategic analyst on Iran and, in light of my 15 years of experience on that nation, I was brought into the analysis branch.  For good measure my superiors had me keep a look on the Middle East in general, as it related to the CSIS mandate (threats to the security of Canada).

I wrote earlier that September 11 dawned as a ‘glorious’ day.  That of course is a terrible description for what ensued in New York, Washington, and Shanksville, Pennsylvania that fateful morning.  As I began to do my morning ‘scanning’ as I called it, someone came to my office to say that a plane had just flown into one of the World Trade Center towers in New York.

It is not my intention to lie to you here and say that I had a blinding flash of realization.  I was not following terrorist intent at that time and while I had written a paper on the links between Al Qaeda and the USS Cole bombing in late 2000 (just prior to my arrival at CSIS) I was anything but a terrorism expert, although I do remember a SIGINT (signals intelligence) reporting line I used to see on what was then called the “UBL Network” (short for Usama bin Laden, the leader of Al Qaeda).  In fact, my first reaction to the news was to dismiss it as yet another unfortunate incident of pilot error as there recently had been other such accidents that were just that: accidents.  These had nothing to do with terrorism, let alone Al Qaeda.  So no, my analytic mind did not leap to the 1992 World Trade Center bombing which was an Al Qaeda operation and a prescient preview of what happened on 9/11.  I had no ‘Aha!’ moment.  I didn’t even know where in Manhattan the World Trade Center was, never having visited New York (that has since been rectified, much to my delight).

As I and others gathered around a TV screen in a common room wondering what the hell was happening, we watched as a second plane hit the other tower (the south one).  I stood aghast and what I was witnessing was starting to sink in.  This was no Cessna with a clueless pilot or a tragic accident.  It was a full-bodied airliner.  This was intentional.  While it could have been a particularly horrendous coincidence, that was highly unlikely.  This was terrorism.

The next few days are a blur. I was immediately called back to CSE to work one of around-the-clock shifts to contribute what we could to help understand what had happened and determine if this was merely the start of more mass casualty acts.  My new colleagues at CSIS spent weeks turning over every stone to see whether there was any link to Canada, however tenuous.  After all, had the terrorists had any tie to Canada it would have led to searing questions as to what our security services were doing (or better yet NOT doing) and seriously complicated bilateral relations with the US.  It turned out that there was not, although that has not stopped some officials in the US, including former Secretary of State and Democratic presidential candidate Hillary Rodham Clinton, from erroneously stating publicly that some of the hijackers came from my country.

As I and others gathered around a TV screen in a common room wondering what the hell was happening, we watched as a second plane hit the other tower (the south one).  I stood aghast and what I was witnessing was starting to sink in.

And yet 9/11 was a glorious day, from the perspective of the terrorists.  It is not a coincidence that the hijackers of those four aircraft are called the ‘Magnificent 19’.  Al Qaeda had just pulled off an incredible act of violence the likes of which we may never see again.  They had successfully planned and executed an operation in the heart of the US, the ‘head of the snake’ as they called it, killing more than 3,000 people and striking a blow at the world’s dominant economic, political and military power. Hence the symbolism of the attacks: New York (economic), Washington (the Pentagon – military) and possibly the White House (the plane that crashed prematurely in Pennsylvania thanks to the action of the passengers to rush the hijackers).

To say that everything changed that day is a common phrase, even if it is a bit hackneyed.  It certainly did for me as an intelligence analyst.  I was tasked increasingly upon my return to CSIS, after having spent the week after September 11 back at CSE, in looking at the situation domestically, i.e. did we have terrorist cells in our own country.  And of course we did, as future investigations made quite clear.  So, in a sense, 9/11 set me on a different career path and has occupied me professionally ever since, even into my retirement from the Canadian public service.

An End to the War on Terrorism (2018)

This book will discuss what we have collectively done well, what we have done poorly, what we have yet to try and how we get to the point where terrorism does not dominate public discourse and cause disproportionate fear around the world.

By Phil Gurski

Phil Gurski is the President and CEO of Borealis Threat and Risk Consulting Ltd. Phil is a 32-year veteran of CSE and CSIS and the author of six books on terrorism.

3 replies on “September 11, 2001: Attacks in New York and Washington”

Hi Phil! I had left a comment on September 11th but I believe it did not go through, so I will write another. Thank you for taking the time to write this and to share your story, I am glad you had told me to read your blog on September 11th. Although I was only two years old back then (crazy!), your story and that of others at the time make me feel a bit closer to what happened. Let us be eternally vigilant to ensure that atrocious attacks of the sort no longer occur under our watch. Your service to our country and the intelligence community has undoubtedly helped fulfill that promise. I look forward to reading your story next year as well. Cheers and take care.

Hi Phil! Thank you for posting this, and thank you for suggesting earlier that I read your yearly blog post on 9/11. I quite appreciated your piece. Although I was only two years old then (crazy!), reading stories such as yours makes me feel a bit closer to what happened. Let us be eternally vigilant as to prevent anything of the sort to ever happen again. It is also clear to me that your service to our country and to the intelligence practice have contributed to the safety of our nation. Cheers to you; I look forward to reading and watching/listening to more content as always.

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